Frequently Asked Questions
Everything you need to know about your U.S. Soccer gear
How long does shipping take for official jerseys?
Standard shipping within the United States typically takes 3-5 business days. Please allow an additional 2-3 days for custom name and number printing on jerseys.
Are all products in the store officially licensed?
Yes, every item we sell is 100% officially licensed by U.S. Soccer and our authorized partners, ensuring you receive authentic high-quality merchandise.
What is your return policy for fan gear?
We accept returns within 30 days of purchase for items in original, unworn condition with tags attached. Please note that customized jerseys are final sale and cannot be returned.
Do you offer international shipping to fans abroad?
Yes, we ship to over 50 countries worldwide. International delivery times and shipping rates vary by location and are calculated at checkout.
How should I care for my match jersey?
To preserve the quality of the fabric and printing, we recommend machine washing your jersey inside out in cold water and hanging it to dry. Avoid using bleach or ironing the graphics.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.